These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. If your address is in a remote area and there's a remote surcharge, we will ask you to choose if you pay for the additional fee, or cancel the transaction. Your Feedback is very important to us. Please post a Feedback for us as soon as your package arrives. If things happened please contact us before you leave feedback, we will offer you a satisfactory result. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original pack.